Techcellence can make your IT infrastructure work for you, so IT can fulfil its most critical objective - Driving your business outcomes.

Techcellence specialises in delivering IT Infrastructure Management as part of a broader IT as a Service consumption model. We specialise in this service because it’s particularly relevant for small and mid-sized organisations that have either outgrown their current technology or service provider, have realised that their IT needs have become too complex for internal teams, or have decided they want enterprise-level IT services at a mid-market budget. 

This holistic and end-to-end approach allows you to outsource the management and continual optimisation of your primary servers and storage infrastructure to us, while you focus on your core business.

Our management portal gives you full visibility of your service, allowing you to set alerts for fault management notification, critical failure, or thresholds being breached via e-mail, SMS, or phone.

And if you ever need hands or feet on the ground – in your offices, or in your remote locations – our onsite consultants and engineers are always available to deliver the additional capability, capacity, knowledge, and expertise when you need it.

The heart of your IT infrastructure lies in the network. We can plan, build, install, maintain and monitor your whole network. With network monitoring around the clock, you’ll be forewarned of any potentially suspicious activity. And with regular maintenance and updates, you’ll minimise the risk of downtime.

Your server is the central hub of all the comings-and-goings within your business. We can help plan, build, and install the right server requirments for you. And let’s discuss the benefits of a local, physical server, versus utilising a cloud solutions.

Your business relies on optimal internet connectivity and network infrastructure. Build your office connectivity from the ground up. Techcellence can build you a LAN, WAN and VOIP worthy of envy. Take advantage of a powerful SDWAN connection to maximise your overall internet connectivity.

Consider if your needs call for a local or a cloud-based storage solution. Techcellence can set up whatever you need, including maintenance and backup. Physical servers are not always a feasible solution for businesses due to the cost and maintenance involved. However, if your industry compliance demands it, let’s make it work.

This covers everything from mobile devices to laptops, remote access management, workstations and MDM. Techcellence can manage all of your devices to monitor activity and security. This includes procuring and installing workstations, mobile application management and device policy configuration.

Speaking of mobile device management, your IT infrastructure services should also cover your wireless solutions. Plan and install the right amount (and distribution) of access points to ensure your team has uniform and reliable online access. Configure your WiFi to support a flexible BYOD arrangement in the office.

An essential part of IT infrastructure services is having scheduled backups, along with a disaster recovery plan. Whether by technological failure, or you fall victim to a cyber attack, don’t leave yourself vulnerable to lost data. Techcellence create a regular backup schedule as well as a data recovery plan that ensures you can get back on your feet.

New cyber security vulnerabilities need new ways to prevent attacks.
* Protect information in any location
* Defend against internal and external attacks
* Deploy new services with confidence
By delivering modern cyber capabilities as an integrated solution, Techcellence improves your capability while saving time and resources.

We provide consultation, planning, installation, as well as ongoing maintenance and support. Building and maintaining your IT infrastructure is a huge project that requires ongoing support. As part of our IT infrastructure services, we offer support to your team all the way.