OUR SERVICES

Our IT Services are tailored so that we're always doing the best for you and your business. 

Helping over 200 local companies in Albury & Wodonga, across various industries means we have developed a reputation for reliability and the ability to provide end results. Results which are both cost effective, dependable and secure.

From security to cloud to business continuity, we take the complexity and confusion out of selecting and managing the right IT solutions for your budget, allowing you the time that you need to focus on running your business.

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Networking Administration

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Managed Services

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Multi-site Connectivity

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Remote Working

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Backup Solutions

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Data Storage & Hosting

7 most common IT problems we believe effect small businesses the most.

1. Integration issues

Integration issuesAs new technologies are realised, sometimes they don't work well with older systems or applications. This can result in double entry or data, having to look in multiple places for information, along with other inefficiencies.

2. Backup & Disaster challenges

1If you’ve ever accidentally deleted a file, experienced a power outage, had a server crash, or any other “data disaster,” then you know how important having a reliable backup and disaster recovery plan can be (or would have been!)
Having the right backup solution and disaster recovery procedures in place for when these events inevitably occur are critical to eliminating the downtime and expenses that accompany them.

3. Root causes aren't uncovered or addressed

1When IT departments or providers have a process for tracking issues, they’re able to analyse the data and identify trends. When they dig into the trends, sometimes they find that an issue is a symptom of a greater problem. Solving the root cause would make the problem go away for good and keep employees productive instead of on the phone with IT support.

As an IT provider Techcellence will never secretly create a dependency just to maintain a relationship (pay check) with a client, as an IT provider we hear this happening far too often and we strongly believe it's morally and ethically wrong!

4. Security Risks

1Hackers are becoming more sophisticated and small businesses are being targeted now more than ever before. Think of all of your trade secrets, confidential communication, customer information, and HR records that are stored on your company’s computers. What would be the impact if this data fell into the wrong hands?
There is a cost-effective suite of IT security procedures and solutions that are worth considering. These pay dividends in the long run – an incident isn’t worth the headache.

6. Waiting until something breaks

1Systems need regular maintenance to ensure they run properly and securely. With the right IT partner and processes, problems may be predicted, planned for, and resolved before they become urgent. Isn't it better to get in front of issues and resolve them before they turn into expensive and time-consuming emergencies?

7. Frustrated users (employees)

1Interacting with technology is a huge part of your employees’ day. Using slow, outdated systems with frequent problems makes it much more difficult for them to be happy and productive, ultimately increasing their output.

How would it impact your business if you enabled your employees to get just 5 percent more accomplished every day, simply by keeping your technology up to date?

These seven IT support problems plus many more that businesses face are considered “the norm” because they didn't know that better IT support results are possible. 
Information technology is critical for the operation of most companies and has the power to create business growth when utilised effectively. Equally however, if things aren't setup or working correctly, software and other business tools can quickly become frustrating and expensive roadblocks to achieving business objectives.
Our experience has taught us any IT issue can be either fixed or worked around, and that business of any type eventually needs diligent IT solutions implementation... Whatever your IT related issues may be, or whatever software or hardware setup you need to install or service, we can do it!
Adapting to each specific issue and working it around, along with providing universal IT solutions for business is what we're all about!
Struggling with an IT dilemma? Or want to make sure you're getting the most out of your information technology investment? Give Techcellence a call (02) 60095112

WHY CHOOSE US

Our experience has taught us any IT issue can be either fixed or worked around, and that business of any type eventually needs diligent IT solutions implementation... Whatever your IT related issues may be, or whatever software or hardware setup you need to install or service, we can do it!

Adapting to each specific issue, along with providing universal IT solutions for business is what we're all about!

10 Years of
Experience

Providing comprehensive IT solutions for business, experienced technicians and the ability to adapt to specific IT issues, is what we're all about!

Best Industry
Experts
Regardless of your IT issues our industry specific services help business grow. Our vast range of solutions are just one of the may facets of technologies you can rely on.
Flexible Pricing
System
Our flexibility and coverage allows us to meet a diverse range of business requirements, regardless of industry or the size we have an IT plans to keep your IT ticking along.
Fast & Effective
Solutions
Effective solutions alond with technicians available when you need them, don't accept inferior support and results! Your company deserves better. 
Contact us today and get your first

Free Consultation

10Techcellence is a technology partner for businesses of all sizes. We are a full service technology partner with a passion for creating amazing things for clients in the Albury-Wodonga and surrounding region.

Call us for any querry
(02) 6009 5112
or visit our office
621b Dean Street, Albury, NSW 2640
or email us on
contact@techcellence.com.au
Office Hours
8:30am to 5:30pm Mon > Fri
(After hours by arrangement)