Life is short! Why not work Somewhere Awesome?
We're looking for a highly motivated Support Technician to join our team.
Techcellence is a locally owned and operated company based in the heart of Albury's CBD. Created in 2009 by owners Darin and Sonya Fitzsimmons, Techcellence in a nutshell provides IT support and solutions that match individual business goals and objectives. We help business across Albury & Wodonga succeed through Technology, creating solutions which make doing business easier.
Are the Missing piece we're looking for?
Is this role for you?
Supporting customer and infrastructure based largely on Microsoft Servers/Desktop Operating Systems and utilising Ubiquiti Networking Solutions, this role would suit someone who has exceptional time management skills, excellent customer service skills and is willing to work hard and be part of growing, dynamic and exciting company.
The successful applicant must have experience in the following
Windows Server 2008-2016 - Install/Support/Admin
Windows Desktops in AD environments
Exchange 2003 - 2016 Online Support
Office 365 - Migrate/Support/Admin
Active Directory and Group Policy
Telephony - SIP/Voice - Experience is a plus
Genuine customer service focus
Ability to work in a team
Outstanding communication skills
Ability to manage daily tasks
A passion for I.T
Friendly, outgoing personality
Attention to detail
Ability to translate technical matters from Geek-speak into layman's terms in a respectful way
Polite and helpful nature